For all NAXiAN product installations, we provide professional support and maintenance services, either directly, or through strategic business partners. The options available to clients include any of the following:

• Call-out technical support • Standard hardware and software upgrades • Scheduled SLA- based maintenance of • NAXiAN software • Month-end archive checks and log backups • Ad hoc record recovery assistance • Complete outsourced archive management

Digital Forensic Solutions
As a value added offering, NAXiAN provides technology-focused inspection of storage units, mail environments and networks to search and retrieve historical information required in the case of corporate misconduct, or breaches of codes of practice. Our digital forensics offering includes:

• Objective technology-focused advice on data and information recovery
• Cloning data from desktops/laptops for off-site digital forensic analysis
• Restoring data from deleted media
• Retrieving email from live and backed-up media
• Restoring corrupted email databases
• Migrating data between various email systems
• Interrogating large volumes of information
• Drawing up reports outlining processes and recommending solutions
• Analysing digital security and regulatory compliance;
• Partnering with respected forensic specialists to ensure the process
• maintains legal integrity.